14-Day Satisfaction Guarantee 

Change your mind after receiving an original artwork? You have 14 days from the date you received it to let us know. Choose ONE from: 

1. Store credit for the full purchase price.
2. A refund to your original payment method less a 30% processing fee calculated off the total purchase amount.

If you would like help finding a replacement artwork, we are happy to pair you with a complimentary art advisor to help you find the perfect piece.

If the original artwork arrived damaged, or was misrepresented, you can return it for a full refund to your original payment method within 14 days of receiving it. 

*All return shipments must be arranged through Deer's Workshop and shipped in their original packaging (including all accompanying certificates received with the order). 

*All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD.

To start a Return Request, please use the Contact Us Form

Please note: Special commissions, limited and open editions prints, personalized items and frames are all final sale. Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase. No refunds will be granted after the 14-day period.

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What “Satisfaction” Means at Deer's Workshop

We want to make sure you find artwork you love! If you change your mind within 14 days after receiving the work, you can choose from a full refund via store credit, or a refund to your original payment method minus a 30% processing fee. We are happy to work with you to find a replacement. Our team of expert art advisors will work with you one-on-one if needed. 

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Final Sale Items

Special Collection, Limited Edition and  Personalized artworks, print frames are FINAL SALE and are not eligible for returns. Please fill out a return request form if your order arrived damaged or in poor condition.

To start a Return Request, please use the  Contact Us Form.